**Effective Immediately 06/11/20**
*Free Shipping applies to small items only $50 Free Shipping minimum.
|United States Postal Service||Estimated Delivery:|
$7.50 USPS Priority
$9.00 USPS Priority
*Free Shipping on orders over $50
4-6 Business Days
4-6 Business Days
6-8 Business Days
HOW CAN I TRACK MY ORDER?
Once your order has shipped, you'll receive a shipping confirmation email containing a link to track your package. All packages can be tracked on USPS.com
I’M LOCAL! CAN I PICK UP MY ORDER?
We don't have a storefront for local pick-ups (if we did, we'd invite you to hang out with us every day!), but if you live in the Chicago area and need your items ASAP, we just might be able to work something out. If you find yourself in a dull situation and need your fix, send us a message at firstname.lastname@example.org
Bold Addictions is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. If your package is still no where to be found, please contact us at email@example.com
Buyer is responsible for shipping cost of return(s).
Non Returnable Items: Discounted items, Sale items, Clearance items, Mystery Boxes, Bold Sets, All Earrings.
If for any reason you are not happy with your purchase, you may contact us to initiate the return of your merchandise within 5 days of the delivery of your product. Buyer is responsible for contacting us by email to initiate the return process.
After which, you have an additional 3 days to physically return the item(s) back and provide us the tracking number for a store credit only.
After 5 days from the point of delivery, no returns/exchanges shall be accepted.
All shipping charges are non-refundable.
Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.
FREE GIFT WITH PURCHASE
Returning an order that included a free gift? Please be sure to include it with your return, or the store credit will be adjusted to deduct the retail value of the gift.
If your purchase arrives damaged, you must contact us (firstname.lastname@example.org) within 48 hours of the delivery of your product with pictures that clearly show the damage to the product. Based on the photos of the damages:
We will send a pre-paid return authorization label to allow you to return the item(s) back to us within 3 days and send a replacement of the damaged item if it is still available. If the item is not available we will issue a refund.
Please note that pricing & policies are subject to change at any time without notice.