Free Shipping $50+ No Code Required

SHIPPING

Orders are processed Monday through Friday with the exception of holidays. Please allow 2-3 business days for orders to be processed. 
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Delivery times listed below are only estimates and do not take into consideration delays due to holidays. Items are shipped from Flossmoor, IL by USPS. 
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Addresses in remote areas may require additional delivery time. We do our best to help your items get to you in time, however, we are not responsible for packages delivered outside the estimated time frame. 

 

WHERE ARE YOU SHIPPING FROM?       
Right outside of Chicago, in Flossmoor, IL.  
 
DO YOU OFFER FREE SHIPPING?
YES! We offer FREE shipping in the U.S.A. on all orders $50+ USD after discounts and promo codes. Sorry, No International shipping at this time. 
 
WHEN WILL MY ORDER SHIP?
All in stock orders are quickly shipped within 2-3 business days. If your order has not shipped within this time frame, it may be because of Missing information - check your email!
 
WHEN WILL MY ORDER ARRIVE?
The time it takes for your order to arrive will depend on your location and shipping method. Shipping times are only estimates and exclude holidays, weekends and unforeseen postal delays. Once an order is shipped, we are unable to expedite it.
UNITED STATES Estimated Delivery:  

$5.50 USPS 1st Class Mail

$8.50 USPS Priority

*Free Shipping on orders over $50

6-8 Business Days

4-6 Business Days

6-8 Business Days

 

 HOW CAN I TRACK MY ORDER?

Once your order has shipped, you'll receive a shipping confirmation containing a link to track your package. All standard packages can be tracked on USPS.com

 

 I’M LOCAL! CAN I PICK UP MY ORDER?

We don't have a storefront for local pick-ups (if we did, we'd invite you to hang out with us every day!), but if you live in the Chicago area and need your items ASAP, we just might be able to work something out. If you find yourself in a dull situation and need your fix, send us a message at hello@boldaddictions.com

 

 TRACKING SAYS ARRIVED BUT I HAVEN'T RECEIVED ANYTHING

If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following: 

  • Verify the shipping address on your order that it's correct
  • Look for an attempted delivery notice slip
  • Double check your area in case it's stored in a hidden area
  • Check to see if your neighbors or someone in your residence accepted it

 

Bold Addictions is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. If your package is still no where to be found, please contact us at hello@boldaddictions.com

RETURNS 

EARRINGS ARE NON-RETURNABLE  

 

Discounted/Sales/Clearance items are final sale, this includes the use of coupon codes.

If for any reason you are not happy with your purchase, you may contact us to initiate the return of your merchandise within 5 days of the delivery of your product. Buyer is responsible for contacting hello@boldaddictions.com to initiate the return process, and also responsible for the cost of shipping the item(s) back.

 

After which, you have an additional 3 days to physically return the item(s) back and provide us the tracking number for a store credit only.

 

After 5 days from the point of delivery, no returns/exchanges shall be accepted.

 

Please return items in original condition (unworn, unaltered, without perfume, without makeup) with the tags attached. Items that do not meet these criteria will be denied.

 

All shipping charges are non-refundable. 

 

Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

 

DAMAGES

If your purchase arrives damaged, you must contact us (hello@boldaddictions.com) within 48 hours of the delivery of your product with pictures that clearly show the damage to the product. Based on the photos of the damages:

We will send a pre-paid return authorization label to allow you to return the item(s) back to us within 3 days of receiving the pre-paid label. Once received, we will fix the item and mail it back to you free of charge.

Or, based on the damage shown in the picture,  we will send a replacement of the damaged item if it is still available. If the item is not available we will issue a store credit of the amount paid.

 

If you have any questions, email us at hello@boldaddictions.com.
We're always here to do what we can to make your experience amazing!
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Please note that pricing & policies are subject to change at any time without notice.