FAQ's


 

1. WILL ITEMS RESTOCK?

Items are available on a 'first come, first served' basis. If an item is re-stocked, it will be available to order again. The best way to hear about back-in-stock items, is to sign up for our newsletter.

 

2. IS YOUR JEWELRY SAFE?

Our pieces are lead & nickel free, as stated in each description, made with zinc alloy. 

 

3. HOW CAN I CREATE AN ACCOUNT?

You can create an account on our home page at the top right hand corner, here.

You can also create an account during the checkout process. We recommend creating an account so you can view your order history and save your information for quick and easy checkout in the future.

 

4. MY PRODUCT IS DAMAGED. WHAT CAN I DO?

Oh no! We're so sorry - we know how frustrating this is. Although we inspect each item before and package them with care, damages and defects may happen. If this happens contact us immediately at hello@boldaddictions.com with your order number and photos of the damage.

  

5. THE ITEM I PURCHASED IS ON SALE NOW. WHAT CAN I DO?

Prices are subject to change at any time. We are happy to offer a one-time price adjustment on your regular priced item(s) up to 7 days after your order is placed. This applies to regular priced items only and does not include discount code items or items that are part of any other promotion. Please email us at hello@boldaddictions.com within 7 days of your order date to request a price adjustment.

 

6. HOW SHOULD I CARE FOR MY JEWELS?

We hope you truly love your jewels, and we want nothing more than for them to become staples in your wardrobe! However, fashion jewelry isn't meant to be worn 24/7. To keep your pieces sparkly and minimize signs of wear, avoid contact with liquids, perfumes, lotions and perspiration as they'll dull your pieces and cause them to wear quickly. Treat your jewels with love and care, and they'll keep sparkling for you!