FAQ's

Q: When will items restock?

A: Items are available on a 'first come, first served' basis. If an item is re-stocked, it will be available to order again. The best way to hear about back-in-stock items, is to sign up for our newsletter.

Q: How to care for my jewelry?

A: We hope you truly love your jewels, and we want nothing more than for them to become staples in your wardrobe! However, fashion jewelry isn't meant to be worn 24/7. To keep your pieces sparkly and minimize signs of wear, avoid contact with liquids, perfumes, lotions and perspiration as they'll dull your pieces and cause them to wear quickly. Treat your jewels with love and care, and they'll keep sparkling for you! 

Q: Can I have a price adjustment?

A: Prices are subject to change at any time. We are happy to offer a one-time price adjustment on your regular priced item(s) up to 7 days after your order is placed. This applies to regular priced items only and does not include discount code items or items that are part of any other promotion. Please email us at hello@boldaddictions.com within 7 days of your order date to request a price adjustment.

Seen the exact item in another store with a cheaper price? Send us a screenshot of the item, price, and store for a price adjustment! 
Q: How safe is your jewelry?
A:  All items are lead and nickel free. Materials are listed in the product description. Most items are made from either brass, stainless steel, resin, or plating. 
Q: Help, how can I reach customer care? 
A:  We are here for you, Email: hello@BoldAddictions.com for any questions! We look forward to helping you with your inquiry, and will respond to email messages in the order that they are received, and we will respond to your email as quickly as possible. 
Q: How do I become VIP?
A: Register for rewards and start earning 1 point per $1 spent, it's FREE!
 

Click here to register, or check your points here.

Currently the VIP is open to those who have spent a lifetime balance (before taxes & shipping) of $4,000 you'll receive an exclusive private invitation to join our tribe.
 

The perks you receive will include (but not limited to):

  • An invite to all social media groups & public events

  • Free Birthday Gift

  • Shop all new arrivals 1st

  • Special discounts & offers

  • Exclusive Invites to Private Events

  • A chance to name items, choose which items are restocked & choose which items arrive to Bold Addictions™

  • 2x the rewards points per purchase

  • Free Shipping & Free Returns (exempt from store policy's)

  • A tribe of women who will become your sister-friends forever 

  • New Arrivals sent to you to see & love and a return slip for those you don't 

 

Q: Is this a black owned company?

A: 100% black owned & woman ran since 2017, operating in Chicago, IL USA.

Q: I forgot to add my coupon, can you apply it?

A: Once an order is submitted we are NOT able to apply coupons or initiate refunds.